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Urgent message for patients
Due to flooding in the local area, we have taken the decision today to move all appointments to triage only, this means that you will receive a phone call from us. We would ask that you only visit the surgery if asked to do so.
Any patients that do have an appointment, you will be contacted.
We are extremely sorry for the disruption that this will cause. Our only concern is for the safety and wellbeing of our patients and staff.
Appointment cancellations
Following recent feedback provided and gratefully received, we are introducing the following change to be used when you wish to cancel your surgery appointment.
If you need to cancel your appointment please text the following details to 07598 115351:
- Name
- Date of appointment
- Time of appointment
- and the word CANCEL.
We will not accept incoming calls to this number and will not make call-backs based on messages received if requested.
We hope that this will improve interaction with the surgery for those of you with mobile phone devices and will free up telephone capacity for those that do not.
Avisford Medical Group (June 2023)
