GDPR Privacy Notice

GDPR Privacy Notice


MAY 2020

Due to current concerns with regards to Coronavirus (Covid-19) with effect from Monday 16th March we will be operating on a telephone triage system only. All pre-bookable appointments have now been taken off the system and we are unable to offer you a face to face appointment on the day without telephone triage first.

If you have a clinical need to be seen by a doctor or nurse please telephone the surgery from 8:30am and the receptionist will put your name on a call-back list for a clinician from the practice to call you back. Due to high volume of calls expected, we might not be able to give you an accurate time for the call back.  

Attendance for the blood clinic will be screened and only those who are well and not displaying signs of respiratory illness would be seen.

Please do not come to the practice unless you have been first contacted by a doctor to attend otherwise we will not be able to see you. Please ensure, you are attending on your own where possible unless there is a need for your carer to attend.

If you need to order a prescription, please use either patient access, our webpage or post the prescription into the letter slot beside front door in Yapton Surgery and along side of the building in Middleton Surgery.  For any patient that does not at present have a nominated pharmacy, for patients living north of A259 the prescription will be sent to Yapton Pharmacy, next door to the Yapton Surgery for you to collect. For patients living south of A259, your prescription will be sent to Lloyds Pharmacy across the road from Middleton surgery. If you do not have patient access, please call our reception teams and they will be able to assist you in setting your own personal log in.

We regret that we have had to take these precautions but it is for the safety of your fellow patients and the staff.

We will notify you ASAP if any changes to this policy occur.

Thank you for your understanding at this time.

To find latest information about Governments action plan for COVID19 please see

The government has announced that we are moving out of the contain phase and into delay, in response to the ongoing coronavirus (COVID-19) outbreak.

The UK Chief Medical Officers have now raised the risk to the UK from moderate to high.

As per the current advice, the most important thing individuals can do to protect themselves remains washing their hands more often, for at least 20 seconds, with soap and water. Make sure you cough or sneeze into a tissue, put it in a bin and wash your hands.

Travel and contact history are no longer important for diagnosis, which is on the basis of symptoms alone. If people who have travelled do not have symptoms they do not need to stay at home, regardless of their travel history.

We are asking anyone who shows certain symptoms to self-isolate for 7 days, regardless of whether they have travelled to affected areas. This means we want people to stay at home and avoid all but essential contact with others for 7 days from the point of displaying mild symptoms, to slow the spread of infection.

The symptoms are:

a high temperature (37.8 degrees and above)

a new, continuous cough

You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111 online at If you have no internet access, you should call NHS 111. For a medical emergency dial 999

If advice for you is to self-isolate, you can find more information about this on

Practice Management


Mr Jerry Nelson (m)

Jerry Nelson joined the practice in February 2004 and is the Practice Business Manager, based at Yapton Surgery.

He is responsible for the overall management of the Practice. He manages the staff and looks after the day-to-day operation of both surgeries, ably assisted by an experienced team.

Jerry works closely with the GP Partners regarding the Practice's strategy and direction.



Our Admin Team carries out business and quality assurance tasks.

Mrs Amy Ludlow (f)

Administrator at Yapton Surgery

Mrs Belinda Munro (f)

Administrator at Yapton Surgery

Mrs Beth Watkins (f)

Administrator at Yapton Surgery


Mrs Anna Fraser (f)

Practice Accountant


Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Mrs Jackie Hanson (f)

Reception Manager at Yapton Surgery

Mrs Sara Parish (f)

Deputy Reception Manager at Yapton Surgery

Mrs Lyn Wade (f)

Receptionist at Yapton Surgery

Mrs Emma Ford (f)

Receptionist at Yapton Surgery

Ms Katy Perry (f)

Receptionist at Yapton Surgery

Mrs Jonnie Bennet (f)

Receptionist at Yapton Surgery

Mrs Julie Hookway (f)

Bank reception staff member

Mrs Jen Enticott (f)

Bank reception staff member


Mrs Becky Nelson (f)

Reception Manager at Middleton Medical Centre

Mrs Wendy Pratt (f)

Deputy Reception Manager at Middleton Surgery

Mrs Tracy Green (f)

Receptionist at Middleton Surgery

Mrs Virginia Gerwat (f)

Receptionist at Middleton Surgery

Miss Georgia Hoare (f)

Receptionist at Middleton Surgery



Practice secretaries:

Mrs Sam Collyer (f)

Secretary at Yapton Surgery

Mrs Allie Neale (f)

Secretary at Middleton Medical Centre

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