You will be offered advice, a consultation at the local base surgery (Bognor Hospital or St Richards Hospital), or a home visit if this is deemed to be necessary.
Emergency surgeries are run at Bognor Hospital on Saturdays and Sundays and at St Richard's Hospital in the evenings and at weekends.
You will be strongly encouraged to attend the out-of-hours base if at all possible.
If the doctor deems a home visit necessary, they will attend in a specially-equipped vehicle.
Particularly if you are expecting a visit at night, please look out for the vehicle and ensure your property is well lit.
Please try to avoid contacting the service unless the problem is urgent and genuinely cannot wait until the surgery is open. Non-urgent calls delay the duty doctor and distract them from giving care to those who really need it.
At any time of the day, assessment at the Accident and Emergency (A&E) Department is usually required for most accidents and injuries.
Severe chest pain, strokes, loss of consciousness (coma), breathing difficulties, fits and haemorrhage (bleeding) usually requires immediate attention and ultimately hospital treatment. We would therefore suggest that you ring 999 immediately. Please do not use A&E for non-urgent or less serious conditions.
NHS 111 Online
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
Treat yourself at home
Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
For cuts, sprains, itches & strains, use an NHS Walk-In Centre, NHS Urgent Care Centre or Minor Injuries Unit at Bognor Regis War Memorial Hospital.
For vomiting, ear ache, tummy pain or back-ache – or complaints that don’t get better within 24 hours – ring the Out of Hours Service 111 or ring your surgery and your call will be diverted.
For diarrhoea, runny nose, a painful cough or a headache, please see your local pharmacist.
If you are hung over, suffering from general day-to-day wear & tear, please choose self care.
If you are unwell but are not sure what to do, please call 111.
…and then please only go to A&E at St Richard’s in an emergency.
For Dental emergencies, you should contact you own dentist or 111
Another alternative, is calling Jubilee Dental Centre at St. Richards Hospital on 01243 793697- who deal with emergency dental and are also able to prescribe.
Pregnancy Advice - Out of Hours
A telephone triage service is provided by Western Sussex Hospitals. A small group of experienced midwives with a wealth of knowledge in all aspects of maternity care can provide antenatal and postnatal advice.
If you are pregnant, your designated midwife can be contacted for advice via the Labour Ward - please call 01903 285269 if you have a question for the midwife.
The team is available 7 days a week between 07:30 – 08:30.
When calling outside these times, you will hear options regarding which hospital you are booked into. When you select the appropriate option, your call will then be transferred to the relevant Labour Ward for you to speak to a midwife.
Although the area/STD code for this telephone triage service is 01903, the service covers Worthing Hospital and St Richard’s Hospital in Chichester.