GDPR Privacy Notice

GDPR Privacy Notice


MAY 2020

Due to current concerns with regards to Coronavirus (Covid-19) with effect from Monday 16th March we will be operating on a telephone triage system only. All pre-bookable appointments have now been taken off the system and we are unable to offer you a face to face appointment on the day without telephone triage first.

If you have a clinical need to be seen by a doctor or nurse please telephone the surgery from 8:30am and the receptionist will put your name on a call-back list for a clinician from the practice to call you back. Due to high volume of calls expected, we might not be able to give you an accurate time for the call back.  

Attendance for the blood clinic will be screened and only those who are well and not displaying signs of respiratory illness would be seen.

Please do not come to the practice unless you have been first contacted by a doctor to attend otherwise we will not be able to see you. Please ensure, you are attending on your own where possible unless there is a need for your carer to attend.

If you need to order a prescription, please use either patient access, our webpage or post the prescription into the letter slot beside front door in Yapton Surgery and along side of the building in Middleton Surgery.  For any patient that does not at present have a nominated pharmacy, for patients living north of A259 the prescription will be sent to Yapton Pharmacy, next door to the Yapton Surgery for you to collect. For patients living south of A259, your prescription will be sent to Lloyds Pharmacy across the road from Middleton surgery. If you do not have patient access, please call our reception teams and they will be able to assist you in setting your own personal log in.

We regret that we have had to take these precautions but it is for the safety of your fellow patients and the staff.

We will notify you ASAP if any changes to this policy occur.

Thank you for your understanding at this time.

To find latest information about Governments action plan for COVID19 please see

The government has announced that we are moving out of the contain phase and into delay, in response to the ongoing coronavirus (COVID-19) outbreak.

The UK Chief Medical Officers have now raised the risk to the UK from moderate to high.

As per the current advice, the most important thing individuals can do to protect themselves remains washing their hands more often, for at least 20 seconds, with soap and water. Make sure you cough or sneeze into a tissue, put it in a bin and wash your hands.

Travel and contact history are no longer important for diagnosis, which is on the basis of symptoms alone. If people who have travelled do not have symptoms they do not need to stay at home, regardless of their travel history.

We are asking anyone who shows certain symptoms to self-isolate for 7 days, regardless of whether they have travelled to affected areas. This means we want people to stay at home and avoid all but essential contact with others for 7 days from the point of displaying mild symptoms, to slow the spread of infection.

The symptoms are:

a high temperature (37.8 degrees and above)

a new, continuous cough

You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111 online at If you have no internet access, you should call NHS 111. For a medical emergency dial 999

If advice for you is to self-isolate, you can find more information about this on


Child Immunisation

It is essential for children to be fully immunised and we advise all parents to heed current recommendations. Our Practice Nurses hold immunisation sessions each month and a doctor is available for advice as required.

Invitations to attend are sent automatically.

Jules Healy and Alison Richardson run the immunisations clinics.

For information regarding immunisations and ages, please click here


Shingles Vaccination

Are you eligible for the Shingles Vaccination?

The shingles vaccine is currently available to people aged between 70 and 79. (From September 2019 to August 2020)s

Eligibility changes every year as per Public Health England.

Once you have had a shingles vaccination, you are covered for LIFE.

You can have the shingles vaccination at any time of year.

If you are eligible you will receive a letter from the surgery requesting for you to book an appointment for the vaccination.

For more information, check out this website: shingles vaccination


Flu Immunisation

Immunisation against seasonal flu (the 'flu jab') is given every year to people at risk of developing serious complications from seasonal flu (influenza).

If you have the 'flu jab' you greatly reduce your chance of getting seasonal flu.

You should consider being immunised against seasonal flu if you are aged 65 or over or have certain diseases of the lung, heart, kidney, liver vacand nervous system.

Immunisation against swine flu also began in the autumn of 2009. Priority is being given to 'at risk' groups.

People who are not in the priority groups may be offered immunisation against swine flu at a later time.

For most people, seasonal flu is unpleasant but not serious and they recover within a week, however, certain people are at greater risk of developing serious complications of flu, such as bronchitis and pneumonia. These patients may require hospital treatment. A large number of elderly people die from seasonal flu every winter.

The seasonal flu vaccine is offered free of charge to these at-risk groups to protect them from catching flu and developing these complications.

It is recommended you have a flu jab if you are in of these high risk groups:

  • are 65 or over,

  • have a serious medical condition

  • live in a residential or nursing home,

  • are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill,

  • are a healthcare or social care professional directly involved in patient care, or

  • work with poultry

If you are in any of the high risk categories above, you will receive a letter, SMS or email from the surgery requesting for you to make an appointment for the vaccination.

If you cannot get to your surgery but are in the high risk category you can also go to your local pharmacy and receive the vaccination free of charge.

If you are the parent of a child (over six months) with a long-term condition, speak to your GP about the flu jab. Your child's condition may get worse if they catch flu.

If you are the carer of an elderly or disabled person, make sure they have had their flu jab.


Pneumococcal Immunisation

Pneumococcus can cause diseases such as pneumonia, meningitis and blood infections.

Children under two are offered the vaccine.


You should consider having the vaccine if you are over 65 years or have certain diseases of the lung, heart, kidney, liver and nervous system.


updated 29/04/2020

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