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Contact Details

Making a Complaint

If you are unhappy with the service you receive from us, it is important that you let us know. We will investigate and try to resolve any issues locally but, if you are not happy with the way that we deal with your complaint, we will let you know how to refer the matter to a higher authority.

In the first instance, please address any complaints to Mr Jerry Nelson, our Practice Business Manager, based at our Yapton address.

You may wish to speak to an independent advocate by calling Healthwatch's West Sussex Independent Health Complaints Advisory Service by ringing 0300 012 0122 or by emailing helpdesk@healthwatchwestsussex.co.uk.

If you would prefer to refer the matter to NHS England or to the Parliamentary Health Service Ombudsman, please refer to our How to Make a Complaint fact sheet How to make a Complaint.

View details for:-

Address book Address

Yew Tree Surgery
North End Road
Yapton
West Sussex
BN18 0DU

Telephone Numbers Telephone Numbers

Telephone:
01243 551321
Out of Hours:
111
Useful Telephone Numbers

Hospitals

Bognor War Memorial 01243 865418

Western Sussex NHS Trust (St Richard's) 01243 788122

St Wilfrid’s Hospice 01243 775302

Nuffield Health, Chichester Hospital 01243 530600

Help and Support
Integrated Substance Misuse Recovery Service 01243 870005
(Clockwalk project)

Child Health Bureau 01243 815181

Citizens Advice Bureau 01243 866233

Cruse (Bereavement Care) 01243 530202

Mental Healthline 0845 300 2727

Out of Hours GP 111

Police 101

Registrar of Births, Deaths & Marriages
Bognor Regis 01243 642210
Chichester 01243 782723

Red Cross 01243 822240

Relate (Relationship Guidance) 01243 788935

Samaritans 01243 826333

Social Services 01243 852800

Village Friends 01243 554532

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